Our Policies

+ - Terms & Conditions

By accessing this website of Digindia paytech and confirming order with us, you acknowledge your acceptance of all the below mentioned Digindia paytech Terms and Conditions

QUOTATIONS AND ESTIMATES

  • All quotations and estimates provided by Digindia paytech are valid for a period of 30 days from date of issue. Quotations not accepted within this timeframe must br re-issued
  • All quotations are required to be accepted using the supplied Quotation Acceptance Form and returned to Digindia paytech within the 30 day period from date of issuance.
  • All quoted prices, excluding where indicated, do not include Goods and Services Tax.
  • Estimates may be provided by Digindia paytech to offer the client a guide on the projected costing of a project prior to any discovery or research for said project. All estimates will be clearly marked as such and are not an indication of the exact final cost to develop the application.
  • All estimates will need to be formalized to a quotation or invoice before acceptance by either party as the final cost of the application.
  • Digindia paytech reserves the right to suspend the services/quotation at any time, without any prior information.

PAYMENT TERMS

  • All quotations provided by Digindia paytech , require a 50% deposit upon acceptance.
  • Unless prior arrangement has been made, final payment is strictly net 10 days from the date of completion.
  • Any cost arising from payment clearings or transaction charges are solely the responsibility of the client and will be charged as such.
  • Digindia paytech will only commence work on the quoted application once any deposited funds have cleared.
  • The customer will not be entitled for any service in case of delay in payment for more than 10 days from the final date of installation / date of project / module completion.
  • If opted for service beyond the 12 months of maintenance period or as agreed by Digindia paytech , The Annual Maintenance Charges (AMC) will be normally applicable 40% (PERCENT) of original development cost of Project / Module; each year the development cost for new modules will be added to the initial development cost for the calculation of the AMC.
  • The AMC percentage shall be decided by the Digindia paytech ; which depends upon the amount of efforts and work required. This % may vary each year.

RESIDENCY REQUIREMENTS

  • Minimum requirements for where the completed application will reside, will be provided on all Digindia paytech quotations.
  • The quoted cost on a Digindia paytech quotation is only valid if the minimum residency requirements are met or exceeded for said quotation.
  • Digindia paytech can provide, as an additional service, a package that will meet the stated requirements. The package offered will provide the most streamlined and cost-effective installation of the quoted application.
  • If a Digindia paytech package is not used to host the completed application, Digindia paytech will not be liable for any additional time or resources, above and beyond that already included in the quotation, required to get the completed application installed where the client has asked it to reside.
  • Digindia paytech will bill any additional time and or resources, above and beyond that already included in the quotation, required to get the completed application installed on the clients host at Rs.500 per hour. The minimum cost for this will be 4 hours at the above mentioned rate.

INTELLECTUAL PROPERTY

  • Unless specified all quotations provided by Digindia paytech , do not include any source code license.
  • All source code and associated intellectual property relating to said source code, developed by Digindia paytech , solely remains the property of Digindia paytech , except where specific code license has been issued to the client and said issuance has been indicated in writing from Digindia paytech .
  • Digindia paytech reserve the right to implement licensing features within the quoted application, except where code license has been issued by Digindia paytech .
  • Any alteration, reverse engineering, or manipulation of any kind on the code, compiled or otherwise, created by Digindia paytech for the quoted application may be a breach of trademark and copyright laws. If said breach is confirmed, penalties will apply under the relevant acts.
  • Any costs incurred by Digindia paytech for third party code license required to complete the quoted application are the responsibility of the client and will be solely borne by the client. Any such third party code license will be attached to the existing Digindia paytech code license for the quoted application.

CANCELLATIONS

  • Should the client wish to cancel acceptance of the quotation, Digindia paytech will invoice the client for any work completed to date, as a percentage of the total work involved.
  • The minimum cancellation fee will be 30% of the signed quotation.

CONTENT

  • Clients are required to ensure that the content of the application being quoted adheres to all the current Indian legislation regarding publication.
  • The client shall further indemnify Digindia paytech in respect of any claims, costs and expenses that may arise from any material included within the quoted application by Digindia paytech at the client’s request.
  • Digindia paytech reserves the right not to include any material supplied by the client within the quoted application if Digindia paytech deems said material inappropriate of offensive.
  • Digindia paytech will not populate the application with the final content unless said content is delivered to Digindia paytech in digital format prior to commencement of work. Said content, if available, will be used for testing purposes and may not be formatted how the client requires it. If content is not available mock placeholder content will be used.
  • It is the client's responsibility, in all cases, to ensure the applications content is displayed and formatted as they require. If the client cannot format the applications content, Digindia paytech will offer this service at Digindia paytech ' current hourly rate at the time of the request.

PERMISSIONS AND COPYRIGHTS

  • The client will obtain all necessary permissions and authorities with respect to the use of all copy, graphics, logos, names and trademarks and any other material supplied by the client to Digindia paytech .
  • Supply of said material by the client to Digindia paytech shall be regarded as a guarantee from the client that all such permissions and authorities have been sought and obtained for said material.
  • No responsibility will be accepted by Digindia paytech for damages or losses incurred by the client from the use of material for which permission or authority has not been obtained.

ERRORS AND LIABILITIES

  • Digindia paytech will pursue due care to ensure applications create by Digindia paytech are free of errors.
  • Digindia paytech will correct any errors made by Digindia paytech staff in the undertaking of the quoted application.
  • Digindia paytech does not accept responsibility for losses or damage arising from errors within any application.
  • Digindia paytech does not accept responsibility for errors, damages, losses or additional costs that relate to third party products that Digindia paytech may require completing the quoted application.

Alterations

  • Any alterations requested by the client after development has begun will incur extra development and regression testing time. Dependent upon the alteration or change requested an average of 3 days extra development time per alteration should be allowed for. The 3 day average may not be indicative of the time required and can be extended commensurate of the time involved to implement said changes.
  • Digindia paytech will not accept responsibility for any alterations performed by the client or any third party which may cause or induce errors within the quoted application.
  • If Digindia paytech are required to correct said alterations or errors resulting from said alterations, induced, injected or otherwise caused by parties other than Digindia paytech , the client will be charged at the hourly rate that is current for Digindia paytech at the time said errors are to be fixed.
  • COMPLETION OF WORK

    • All timeframes offered by Digindia paytech to the client are estimates. The intrinsic nature of software development and its intricacies do not offer Digindia paytech the luxury of defining definite timeframes.
    • Digindia paytech will endeavour to complete all work within the estimated timeframes discussed with the client in the quotation. However, Digindia paytech will not be liable for any penalties, monies or hardships otherwise incurred by the client if the application cannot be delivered within the estimated timeframe.
    • Digindia paytech will not release the quoted application unless all payments have been met under the obligations of the quotation or work agreement.
    • If Digindia paytech does not have control over the residence (see Residency Requirements) where the finished work will reside then full payment must be made prior to said work being released by Digindia paytech .
    • The quoted application remains the property of Digindia paytech Software until all obligations have been met for release of said application to the client.
    • If Digindia paytech is working as a third party to another company, said company is responsible in meeting the obligations for release of the quote application to their client.

    CHANGES TO SITE AND THESE TERMS AND CONDITIONS

    • This Site and these Digindia paytech Terms and Conditions may be amended, revised, changed, updated or modified by Digindia paytech with or without notice. Please review this link on a regular basis for changes. Continued use of this Site following any change to the Digindia paytech Terms and Conditions constitutes your acceptance of any such change to the Digindia paytech Terms and Conditions.
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